All quoted prices are valid for a period of one month from quotation date.
Domestic Shipping Policies
Items are generally shipped domestically via UPS ground, unless otherwise requested.
Domestic shipping costs, including freight, packaging and insurance, are free of charge to the customer and are included in the quoted price.
The amount of insurance will equal the purchase price of the item/s purchased.
Shipping will usually take place within three business days after payment in full is received. Note that alternative shipping methods are available. In such a case, the customer must specify their preferences before shipping costs can be determined, and shipment will only take place after the customer has agreed to the terms.
International Shipping Policies
We ship worldwide.
Shipping costs for international shipments, including freight, packaging and insurance, are at customersÂ’ expense. The amount of insurance will equal the purchase price of the item. Contact us at firstname.lastname@example.org for applicable rates. Shipping will usually take place within three business days after payment is received in full. Duties and value-added taxes may be required and are the responsibility of the customer.
Damaged Items Policy
Any insurance claim for receipt of damaged items must be communicated to us within 2 days of receipt of damaged item/s by emailing us at email@example.com with full details of the items damaged as well as digital images of the damages.
Residents of New York State must pay sales tax unless they are tax exempt.
Our ultimate goal is your satisfaction as a customer. We offer a five (5) day examination period during which items can be inspected and returned. If you are not satisfied for whatever reason, refunds will be issued in the amount of the purchase price, provided items are returned before the end of the 5 day examination period. Buyer is responsible for all the costs of return shipment, including freight, insurance and packing costs. No refunds will be made for any shipping costs, including freight, packing and insurance, paid by the customer. All returned items must be insured by the customer against loss or damage for the full value of the item/s purchased, and they must be received in the same condition as when shipped to be valid for a refund. Refunds will be issued after receipt and inspection of returned items. The method of refund e.g. credit card, wire transfer etc. will be at seller's option.
For your convenience, JacarandaTribal.com accepts the following payment methods:
- Credit Cards (Visa, MasterCard and American Express)
- Personal Checks
- Domestic and International Money Orders
- Pay Pal
- Wire Transfers
To arrange payment and shipping of your purchase, please contact us at firstname.lastname@example.org